Problem Identification SaaS

Looking for: Advisor, Marketer, Sales person
Resolving any technical issue requires two things: Skill to identify problem cause (problem identification) and technical knowledge to apply problem fix (problem resolution)

Goal: build a software that offers optimized and automated problem identification task; predict not estimate problem uptime for all levels of outages or service disruption

Application: All kinds of mission critical technical devices and equipment
Platforms: SaaS, Mobile Apps or API for other platform connectivity

Additional Info