We all know how important empathy is in understanding our customers. How crucial it is for business units to immerse themselves into the customer experience to deliver better products and services. We all believe diversity and inclusion is critical for corporate culture. How unconscious bias can negatively impact women and other minority groups in the workplace. But when was the last time you practiced these skills outside of a one-time workshop or training session? Will we embrace the potential of empathy as a foundational element for better business and team performance, or will we continue to look at it as a mere indulgence, a soft skill, a “nice-to-have” attribute? Will we delve into this unmapped territory of diversity and inclusion to create a more fulfilled and productive workforce?
I am looking to gamify empathy training through technology and am looking for co-founders that have design or software experience with a passion for understanding emotional intelligence and diversity and inclusion.